Browse Troubleshooting Procedures -------------------------------------------------------------- PRINT QUALITY PROBLEMS    - Missing or unaligned print characters    - Smudged print chars or ribbon smears    - Blurred or faded print characters CARRIAGE MOTOR DIAGNOSIS    - Printhead carriage slams    - Wavy or uneven print characters    - Printhead moves with difficulty    - Unwound wire-rope TRACTOR ISSUES    - Beep and No Paper load on Startup    - Broken tractor posts   Problem   Description Message Cause Solution Missing or unaligned print characters Print is missing characters or appears out of alignment None Defective Printhead Replace printhead per Instruction Kit TI895-IK-PRH Smudged print characters or ribbon smears Print characters appear smudged or the ribbon has left smears on the edges of the paper None Defective ribbon guide or ribbon guide in need of adjustment Replace and adjust ribbon guide per Instruction Kit TI895-IK-RGU Blurred or faded print characters Print head adjustment knob has to be moved all the way forward to achieve firm print characters None Excessive wear on printhead Replace printhead per Instruction Kit TI895-IK-PRH   Problem   Description Message Cause Solution Printhead carriage slams Upon powering on the printer the printhead carriage slams to either side of the printer None Power and ground wires reversed on carriage motor, or defective carriage motor. Replace carriage motor per Instruction Kit TI895-IK-CMT Wavy or uneven print characters Print characters appear wavy or uneven None Weak carriage motor Replace carriage motor per Instruction Kit TI895-IK-CMT Printhead moves with difficulty The printhead struggles to move from left to right when printing None Weak carriage motor Replace carriage motor per Instruction Kit TI895-IK-CMT Unwound wire-rope The wire-rope comes unwound from the carriage motor during print cycles None Bent cap stand on carriage motor Replace wire-rope and carriage motor per Instruction Kit TI895-IK-WCM   Problem   Description Message Cause Solution Beep and No Paper load on Startup Upon powering on the printer error beeps are heard and paper is unable to be loaded into the printer Error 12 Defective paper-out switch Replace left tractor with new paper out switch per Instruction Kit TI895-IK-TRA Broken tractor posts Tractor posts appear broken and tractor door remains open interfering with paper feed operations None Broken tractor post Replace tractors per Instruction Kit TI895-IK-TRA

Document: ods-troubleshoot-ti895  |  Version: 1.00XG Last page update: 2002.01.15 12:00 Issuer: Omni Data Systems / MIS department - All rights reserved

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Keywords: ODS, Omni Data Systems, support, troubleshooting, problem solver, problem resolution, decision chart, debug, testing, Texas Instruments, TI 885, TI 895, TI 895e, TI885, TI895, TI895e, print quality, missing or unaligned print characters, smudged print characters, ribbon smears, blurred or faded print characters, carriage motor, printhead carriage slams, wavy or uneven print characters, difficult printhead movements, unwound wire-rope, tractor, no paper load on startup, broken tractor posts