B2B Support System

Online Request Forms Please complete the applicable Service Request Form (SRF) below. All bold fields must be filled out correctly to be processed. After completion, please submit the form. You will receive a response from the Support Department within 24 business hours. By using those support forms, you implicitly agree to our Policies.

In case of an RMA request, a RMA number will be assigned to your repair to the email address provided in the form. Please note that repairs will not be processed unless they have been assigned an authorized return number. Please print a copy of this form for your records, as well as include in the packing slip with delivery of the unit.