Omni Data Systems products are warranted in accordance with the terms of this LIMITED WARRANTY. Users are cautioned that system configuration, software, the application, Buyer data, and operator control of the system, among other factors affect product performance. Products are considered to be compatible with many systems; the specific functional implementation by the consumer of the Product may vary; therefore, the suitability of a product for a specific purpose or application must be determined by the consumer and is not warranted by Omni Data Systems

NOTE: Warranty periods (typically 90 days, unless otherwise specified) may vary from product to product for Omni Data Systems products. Please contact Omni Data Systems to receive warranty information on any products in question.

ODS products are warranted to be free from defects in material and workmanship, and Omni Data Systems agrees to repair or replace any part of the unit or whole unit which proves defective under these terms and conditions when the defective Product is returned to the appropriate ODS Depot Center:

For Warranty assistance you may e-mail Customer Service at rma@omnidatasys.net. Follow directions at our web-site for filling out a Service Request Form (SRF). This will allow you to access our trained representatives who can often assist in correcting problems over the phone or, if appropriate, an Return Material Authorization (RMA) number will be issued for repair, replacement or cross-shipment of Product.

 Product Parts and Labor are warranted for ninety (90) days from the date of shipment from our warehouse to the Buyer. The print head is a consumable item and is warranted for ninety (90) days from date of the first consumer purchase.

Product received "Dead on Arrival" must be reported within 14 days of receipt of the Product at the Buyer's ship-to address. Replacement Product will be made upon receiving of the original defective Product.

Shipments received by the Buyer containing incorrect Product, as specified by the Buyer's Purchase Order, must be reported within 7 days. ODS will then determine the appropriate course of action as outlined in Sections : How to Get Warranty Service and Warranty Return Procedure, below.

 This warranty may be enforced only by the first end-user-purchaser, and it is not transferable.

 The above warranty is contingent upon the proper use of the Products and will not apply to Products on which the original identification marks have been removed or altered. In addition, this warranty shall not apply to defects or failures due to:

1. Accident, neglect or misuse, fire, water, lightning or other acts of nature, improper storage, unauthorized modification, or failure to follow instructions supplied with the Product.
2. Failure or defect of electrical power, external electrical circuitry, air-conditioning or humidity control.
3. The use of items not provided by Omni Data Systems
4. Unusual stress.
5. Modification or alteration of the product by any parties other than Omni Data Systems
6. Mis-adjustment, repair or attempted repair or service of the product by any parties other than Omni Data Systems or an authorized manufacturer service company.
7. Damage caused by shipment of the product (claims must be submitted to the Freight Carrier).
8. Installation or removal of the Product.
9. Any other cause which does not relate to a product defect.
10. Cartons or any accessories used in conjunction with the Product.

 If Product is returned as specified to the appropriate ODS Depot Center for repair or replacement, Omni Data Systems will pay labor and material expenses for covered items. Also ODS will cover the cost of prepaid return freight to the end user (U.S. domestic only). For defective parts taken from warranted whole unit(s) and returned to ODS, ODS will cover return shipping costs to locations outside continental U.S.A.

ODS will not pay for the following:

1. Removal or installation charges.
2. Costs of initial technical adjustments (setups) including adjustment of user controls.
3. Freight costs to return the product to Omni Data Systems (domestic U.S.A.).
4. Shipping costs for Product returned from or to locations outside continental U.S.A.

Visit the ODS web-site to obtain a warranty repair Return Material Authorization (RMA) number on-line; once connected, the Buyer is directed to fill out a Service Request Form (SRF) that will be forwarded to Omni Data Systems via email. It will be helpful to have the following information ready when filling out the SRF:

• Model number
• Serial number
• Date of purchase
• Invoice number
• Problem description

RMA numbers are only good for 21 days from the date of issuance. All RMA packages, containing warranty-covered product, must come with a detailed packing list indicating the serial numbers and problem identification for each product and the related invoice.

All Buyer inquiries will receive a response within a reasonable amount of time, via Internet or telephone. Prior to Technical assistance, the Buyer MUST submit a completed SRF to initiate Omni Data Systems' warranty repair service.

  Products returned under warranty must follow Omni Data System's RMA procedures. Products must be returned directly to an Omni Data Systems repair depot for warranty service.

Omni Data Systems will, at its option, either repair your product, replace it or cross-ship (advance ODS shipment of replacement Product simultaneously with Buyer's shipment of Product to be replaced) it with a comparable product that will be new or like new, and meets all of the specifications of the replaced product. The repaired or replacement product will be shipped to the Buyer at Omni Data System's expense within the United States or Canada. If shipping from an international location or to accomplish a cross-shipment, the Buyer is responsible for payment of replacement Product and shipping fees both ways.

Upon receipt and inspection of returned Product, ODS will credit back to the Buyer, the cost of replacement Product. Payment is made, preferably, with an International Postal Money order, an approved credit card or by an electronic funds transfer (EFT) which covers bank transaction fees.

On ODS warranty replacement Product shipped to the Buyer, any discrepancy and wrong items should be reported on-line within seven working days. Product damaged suffered during shipment is the responsibility of the freight carrier. Obtaining freight insurance, filing the appropriate claims for damaged Product and receiving payments for insurance charges are the responsibility of the Buyer. For shipping damages, Buyers should notify the carrier immediately and ask for the issuance of a damage report. All returned product should be complete with all manuals, cables, warranty cards, static bags, just as you received it.

If the product is not returned in its entirety, a fee will be charged for missing items.

All returns must have the RMA number clearly referenced on shipping label (an attached pack list should indicate serial number of unit and a copy of the invoice).

NOTE: All Products returned for warranty service MUST be issued an RMA # from Omni Data Systems prior to return shipment. After determining the validity of a Buyer warranty claim, ODS will issue an RMA # to the Buyer via email. Products returned to Omni Data Systems without an RMA Number will be refused and returned to the sender at the sender's expense.

To receive the warranty services, it is the Buyer's obligation and expense to ship the Product, freight prepaid, or to deliver it to the Omni Data Systems repair depot in either the original package or a similar package affording an equal degree of protection. Ribbon and Label Stock must be removed from the product prior to shipment and removable spindles must be properly packaged and secured to prevent shipping damage.

 Omni Data System's sole liability for any defective Product is limited to the repair or replacement of the Product at our option. Omni Data Systems shall not be liable for:

1. Damage to other property caused by any defects in this Product, damages based upon inconvenience, loss of use of the Product, loss of time or data, or commercial loss.
2. Any other damages, whether incidental, consequential or otherwise.

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY EITHER EXPRESSED OR IMPLIED. OMNI DATA SYSTEMS MAKES NO OTHER WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

OMNI DATA SYSTEMS, SHALL NOT BE LIABLE FOR ANY DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL OR OTHERWISE RESULTING FROM DEFECTIVE PRODUCTS. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Omni Data Systems warrants its ODS product options to be free from manufacturing defects in materials and workmanship for a period of ninety (90) days after date of shipment to the ultimate end user. Any defective Product will be repaired or replaced at no charge if it is returned to Omni Data Systems within the warranty period, as specified in the provisions of the Product Warranty Section.

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY EITHER EXPRESSED OR IMPLIED. OMNI DATA SYSTEMS MAKES NO OTHER WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

OMNI DATA SYSTEMS SHALL NOT BE LIABLE FOR ANY DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL OR OTHERWISE, RESULTING FROM DEFECTIVE PRODUCTS. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Omni Data Systems warrants its ODS supplies to be free from manufacturing defects in materials and workmanship for a period of ninety (90) days after date of shipment to the ultimate consumer. Any defective Product will be replaced at no charge if it is returned to the Omni Data Systems within the warranty period, as specified in the provisions of the Product Warranty Section.

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY EITHER EXPRESSED OR IMPLIED. OMNI DATA SYSTEMS MAKES NO OTHER WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

OMNI DATA SYSTEMS SHALL NOT BE LIABLE FOR ANY DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL OR OTHERWISE, RESULTING FROM DEFECTIVE PRODUCTS. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Omni Data Systems warrants its ODS replacement parts to be free from manufacturing defects in materials and workmanship for a period of ninety (90) days after date of purchase by the ultimate consumer. Any defective Product will be replaced at no charge if it is returned to the Omni Data Systems within the warranty period, as specified in the provisions of the Product Warranty Section.

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY EITHER EXPRESSED OR IMPLIED. OMNI DATA SYSTEMS MAKES NO OTHER WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

OMNI DATA SYSTEMS SHALL NOT BE LIABLE FOR ANY DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL OR OTHERWISE, RESULTING FROM DEFECTIVE PRODUCTS. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Non-warranty service and repair will be performed by Omni Data Systems at the prevailing factory repair rate for ODS products. Post warranty repair service is charged on a time and material basis or a fixed-price repair (FPR) basis. Labor is charged at the prevailing rate. Materials are charged at the prevailing rate of the ODS Repair Components Price List.

Estimates are available, if requested in advance, and incur a minimum of one-hour labor charge if repairs are not performed. After receipt of the product, Omni Data Systems will normally ship the repaired product back to you within five business days via UPS ground, unless otherwise specified by the Buyer.

Repairs performed for Buyer are warranted for parts and labor for 90 days, and all other warranty provisions apply as specified in the Product Warranty Section.

NOTE: All Products returned for warranty and non-warranty Repair Service MUST be issued an RMA number from Omni Data Systems prior to return shipment. An RMA number for repair services can be obtained by visiting the ODS website. Products returned to Omni Data Systems without an RMA Number will be refused and returned to the Buyer at the Buyer's expense.

To receive the warranty services, it is the Buyer's obligation and expense to ship the Product, freight prepaid, or to deliver it to the Omni Data Systems repair depot in either the original package or a similar package affording an equal degree of protection. Ribbon and Label Stock must be removed from the product prior to shipment and removable spindles must be properly packaged to prevent possible shipping damage.