Omni Data Systems specializes in the following computer, printer, network and barcode scanning products, parts and accessories :
ODS offers a broad range of high-quality services, to support our customer needs by a trained and expert staff with a strict quality control, including:
ODS provides a centralized customer response center to ensure that client requests are handled promptly and professionally. The monitoring of progress and the prevention of unnecessary delays is a priority task for all of us at ODS. In centralizing our customer response, ODS offers a single point of contact for timely troubleshooting assistance.
ODS's Customer Service operations cover:
- Warranty Maintenance
- Maintenance Contract - Full On-site Contract
- Fixed Price Repair
- Time and Materials Service
- Pick up and Delivery
As part of our Customer Service commitment, ODS offers the following services:
- Standard or customized Telephone Support plans
- Speedy On-line Quotations
- Equipment pick-up and delivery
- Return to Depot Warranty on all products and services
